Technical Project Manager II
About this role
Technical Project Manager II
What You'll Do
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Program Leadership: Vendor Management
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Set the operating model for how we work with server manufacturers, hardware vendors, and maintenance providers: service expectations, ownership models, escalation paths, and performance metrics. Run the cadence of business and operational reviews that hold vendors to those metrics, and lead root cause analysis and corrective action plans when systemic hardware issues show up. When repairs stall, quality slips, or service gaps appear, you're the one driving vendors to resolution, not absorbing the work yourself. Partner with engineering, supply chain, and data center ops so spare parts and repair readiness planning stays ahead of need, and lead the operational readiness plan for new server platforms coming online, including high density GPU systems.
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Program Leadership: Infrastructure Software
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