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Guides, answers and troubleshooting for TalentApply. Browse a topic below, or reach the team directly if you can’t find what you need.

Common questions

Frequently asked

I didn't receive my verification email — what now?

Check your spam and promotions folders first, then request a new link from the verification screen. If it still doesn't arrive within a few minutes, email support@@talentapply.io from the address you signed up with and we'll verify the account manually.

Does TalentApply apply to jobs without asking me?

Only if you choose that. The agent prepares every application for you, and by default it waits for your one-tap approval before submitting. If a form needs information we don't have, the agent pauses and asks you on the Applications page instead of guessing.

Why was a job skipped?

The agent skips roles that clash with your stated preferences, that have closed, or that ask for something it can't complete on your behalf. Every skipped job is listed with its reason, and you can still apply manually from there.

How do I update the resume used for my applications?

Go to your Profile, open Resumes & CVs, and upload a new file or set a different one as default. The default CV is what the agent attaches to new applications — existing submissions are not changed.

I paid but my account still shows Free.

Payment confirmation usually clears within a few minutes. If your account hasn't switched to Premium after that, don't pay again — email support@@talentapply.io with your payment receipt and we'll fix it on our side.

Can I cancel my subscription?

Yes. Open the Upgrade page from the app and manage or cancel your plan there. You keep Premium access until the end of the period you've already paid for.

Is TalentApply free to use?

Yes — there's a free plan with the core job search, tracking and application features. Premium adds the advanced AI tools and higher limits. See the pricing page for the current comparison.

How do I delete my account and data?

In the app, go to Profile and choose Delete account. You'll be asked to confirm, and you can tell us why. Deletion is permanent — see the Privacy Policy for how long anything we're legally required to keep is retained.

Still stuck?

Talk to our support team

If none of the above solves it, send us the details and we’ll get back to you — usually within 24 hours.