Talent Apply
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Talk to a real person

Whether it’s a bug, a billing question or something about your data, one team reads every message — and usually answers the same day.

24-hour median replyNo ticket bots

Email support

Replies within 24 hours

Account issues, billing, privacy requests, bugs and anything else.

[email protected]

Help Center

Available any time

Step-by-step guides and answers to the questions we get most.

Browse the guides

In-app chat

Mon–Fri, 9:00–18:00 WAT

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Send us a message

Pick a topic and we’ll open a pre-addressed draft in your email app — nothing is sent until you hit send.

Prefer to write directly?

Company

TalentApply, A product of (ProDevs Technology Limited)

Head office

2nd Floor, 10 Hughes Avenue

Alagomeji, Yaba

Lagos, Nigeria

Support hours

Monday – Friday: 9:00 – 18:00 WAT (UTC+1)

Saturday – Sunday: closed

Before you write

Answers to the usual questions

How quickly will I get a reply?

Most emails are answered within 24 hours on business days. If you write over a weekend or a public holiday, expect a reply on the next working day.

I paid but my account still shows Free.

Payment confirmation usually clears within a few minutes. If your account hasn't switched to Premium after that, don't pay again — email us with your payment receipt and we'll fix it on our side.

How do I reset my password?

Go to the login page and select "Forgot password". Enter your email address and we'll send you a secure link to set a new one.

How do I stop recruiters seeing my profile?

You can object to or request removal from recruiter discovery at any time, and withdraw consent where consent is the legal basis. Email us and we'll action it — see the Privacy Policy for the full detail on what this covers.

Can I delete my account?

Yes. Go to Profile → Delete account. The step asks you to confirm because it cannot be undone. Your data is removed subject to legal retention requirements.

Is TalentApply free to use?

Yes — the free plan is free forever and includes 8 job applications a month plus career path access. Premium adds unlimited applications, internship and graduate programme listings, and job match percentages.

Still stuck? Email [email protected] and we’ll take it from there.

Your next opportunity starts here

Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.

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