SVP, Relationship Management
About this role
Job Title: SVP, Relationship Management
Job Description
Posted Tuesday, August 11, 2026 at 12:00 AM
SUMMARY
The SVP, Relationship Management is responsible for managing Ultimus client relationships including monitoring and ensuring client satisfaction, assuring client retention, contract renewals and profitability, communicating business changes, enhancing revenue, and pursuing cross-sales opportunities, and overall leadership of the client management process.
KEY ACCOUNTABILITIES
- Ensures understanding of client’s future product plans and how Ultimus can help solution.
- Drives revenue and client growth working in partnership with the Ultimus Business Development and Product teams. Establishes strategic relationships with key industry Centers of Influence (COI) and industry groups.
- Occasionally serves as subject-matter expert in business development meetings.
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