Sr. Business Analyst, ServiceNow
About this role
The Senior Business Analyst partners with the ServiceNow Product Owner to support and enhance the ServiceNow platform. This role serves as the primary point of contact for assigned business stakeholders, gathering requirements, documenting business needs, writing user stories, and managing product backlogs. The Senior Business Analyst works closely with stakeholders and developers to ensure solutions align with business objectives and platform standards while providing excellent customer service. This role is ideal for someone looking to grow into a Product Owner or Product Management career path.
Responsibilities
- Serve as the primary Business Analyst for assigned ServiceNow products and business stakeholders.
- Lead requirements gathering sessions and document business needs for platform enhancements.
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