Spa Therapist
About this role
A spa therapist at Raffles London OWO is responsible for delivering spa treatment sessions within the spa and wellness department. The role requires performing treatments in a safe and professional manner, staying up to date with trends and servicing protocols to provide exceptional guest and member experiences, and working closely with other hotel departments to ensure a smooth and consistent service that surpasses expectations.
Responsibilities
- Act as an ambassador for the spa, upholding brand values and maintaining a professional appearance at all times.
- Be knowledgeable about all aspects of treatments, products, spa therapy, and the facility.
- Perform spa treatments safely, professionally and hygienically.
- Recommend aftercare and sell spa retail products.
- Maintain adequate inventory of products and keep treatment areas orderly and clean.
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