Senior Software Engineer I - Fincrime Requests
About this role
Senior Software Engineer I - Fincrime Requests
Job Description
Team: FinCrime Requests
Our mission to be the first point of contact for any external investigations involving Wise's customers, efficiently processing requests from partner banks, law enforcement, and other authorities while catching suspicious activities that our internal systems might miss.
In our strategic vision, we've identified key pillars:
- Intelligent Request Processing: Improve manual, email-based request handling with automated systems using LLMs and enhanced data processing - targeting 90% automation for Law Enforcement cases and significant improvements for Partner Bank RFIs
- Customer Experience Enhancement: Reduce transaction suspensions and customer friction by building better escalation logic, faster processing times, and improved risk assessment
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