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Senior Data Engineer

Zendesk
hybrid
Lisbon, Portugal; Remote, Portugal Posted Jul 15, 2026

About this role

About the Role We are looking for a Senior Data Engineer to support the Foundation Insights team. You will design, build, test, and maintain scalable data pipelines and analytical data models to enable cross-functional analytics for engineering and product teams. What You'll Do

  • Design and build dimensional data models using dbt in Snowflake
  • Develop and maintain ETL pipelines and Airflow DAGs to centralize engineering operational metrics across multiple Snowflake accounts
  • Build self-service data products including Django-based dashboards, MCP servers for AI-powered data exploration, and interactive analytics applications
  • Build data models to track platform adoption, AI tool usage, and ROI across engineering
  • Optimize data product performance through query optimization, pre-aggregated models, and caching strategies to improve dashboard and API response times

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