Senior Customer Success Manager
About this role
About the Role Drive adoption of Zoom's AI platform across KSA enterprise customers and build trusted advisory relationships with senior stakeholders to support retention and revenue growth in a strategic market. What You'll Do
- Guiding KSA enterprise customers through tailored success plans that increase product adoption, retention, and account expansion.
- Building trusted advisory relationships with senior stakeholders by connecting Zoom's capabilities to their strategic priorities.
- Analysing customer data, usage trends, and health metrics to make data-driven recommendations that improve retention and growth outcomes.
- Leveraging AI strategically to drive efficiency, enhance customer insights, and improve the quality of deliverables and outcomes.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.