Senior Customer Success Manager (Hybrid, m/f/d/x, 80-100%) Regular Employment
About this role
About the Role
As a Senior Customer Success Manager, you will own the client journey—from initial sales through implementation, design, adoption, and long-term growth. You will be the orchestrator of client value, working at the intersection of analytics, underwriting expertise, and business strategy. This role blends commercial acumen with technical insight to help clients navigate complex risk landscapes. What You'll Do
- Drive strategic sales across the EMEA market, leveraging Swiss Re's comprehensive portfolio of risk data products and services
- Lead end-to-end customer success initiatives, with particular focus on property and NatCat related use cases, ensuring strong adoption, retention, and expansion
- Foster collaboration with Reinsurance Underwriting and Key Account management colleagues to align our solutions with client priorities and strategic objectives
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