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Self-Invested Administration Officer

FNZ
hybrid
Basingstoke Posted Jul 29, 2026

About this role

Job title: Self-Invested Administration Officer

Self-Invested Administration Officer

To administer requests from customers and advisers on Self-Invested products, ensuring strong service levels and quality standards are maintained.

Reports to:

Self-Invested Administration Team Manager

Team Responsibilities:

Provide Pension Administration services to FNZ Clients, which can include General Servicing & Money Out transactions. In addition supporting advisers and bereaved family members throughout the bereavement process together with other Support activities.

Specific Role Responsibilities:

  • Completion of daily allocated work and tasks, ensuring annual average productivity levels agreed are delivered.

Consistent achievement of agreed quality auditing standards and maintain process accreditation.

Ownership of personal development to enhance skills and experience.

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