Salesforce Business Analyst
About this role
About the Role The Salesforce Business Analyst partners with client stakeholders to understand desired business outcomes, articulate the value of recommended solutions, and drive discovery, requirements refinement, solution design, and end-user training throughout Salesforce implementations. What You'll Do
- Engage customer stakeholders to understand desired business outcomes and define success criteria
- Lead discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation
- Perform fit-gap analysis between Salesforce functionality and client requirements
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