Remediation Engagement Operations Manager
About this role
Our Vacancy
Join us as the Remediation Engagement Operations Manager and help shape the customer experience for residents and leaseholders affected by Peabody's fire safety remediation programme.
About the role
As Remediation Engagement Operations Manager, you'll lead the operational delivery of customer engagement and rehousing services for residents impacted by fire safety remediation works. Reporting to the Senior Customer Fire Safety Operations Manager, you'll ensure customers receive clear communication, tailored support and positive outcomes throughout the remediation journey.
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