Medium Voltage Products Supervisor, Remote Support
About this role
Medium Voltage Products Supervisor, Remote Support
You will manage a team of Technical Support specialists who provide support for all Medium Voltage Products and for French Canada Product Support. You will supervise the Medium Voltage Support teams located in Canada and the USA, that diagnose, troubleshoot, and provide remote support orientation to repair systems on remote technical approach. Also, manage the French Canada Team, that support all product lines in French, for Quebec province. You may be involved in customer installation and training programs discussions. You will help select, develop, and evaluate personnel to ensure the efficient operation of the function. You will report to the Manager, Global Remote Support and have a hybrid schedule working in Cambridge, ON, Canada.
Your Responsibilities:
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