L2 Onsite Technician IT Support
About this role
Enthuse customers and provide best experience through best in class hardware, software and technical support services
UK – London IT Full-time
Your skills
18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your tasks
Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
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