Kiosk mode Software Engineer
About this role
About the Role Kiosk mode Software Engineer will contribute to Zoom's Contact Center initiatives by implementing kiosk-mode functionality and supporting backend services, with an emphasis on reliability and scalable design. What You'll Do
- Implement the sms chat channel for Zoom Contact Center.
- Assess the task from PM/UX and give feedback from a technical perspective.
- Perform DB/Architecture design.
- Implement test scripts for backend API.
- Troubleshoot production issues and perform fix or enhancement.
- Implement scheduled call back related features.
- Design and implement service monitoring system. What We're Looking For
- Requires a Master's degree in Computer Science, Management and Systems, a related field, or a foreign degree equivalent.
- Must have 1 year of experience in job offered or related occupation.
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