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Inside Sales/Account Manager
RELX
About this role
Inside Sales/Account Manager
Accountabilities
- Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
- Meet Sales Team Objectives including but not limited to the following:
- Retention activities through working in advance
- Generate Upsell opportunities and convert forecasted pipeline to sales
- Engage with customers to verify user experience and identify pain points
- Drive conversations based on mutual understanding with customer needs and address with value-led proposals
- Collaborate with cross-functional partners to extend the positive customer experience
- Other duties may be assigned
Qualifications
- Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)
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