Housekeeping Attendant
About this role
Job Description
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Clean the rooms according to identified standards.
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Sign when taking and handing back keys.
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Start off by dusting the general area in the lobby.
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Organise the floor trolleys and procure missing material.
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Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).
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Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.
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Clean the rooms under assigned to him/her according to the identified standards.
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Fill in the room status, textile report and amenities report in the maid report.
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Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.
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Immediately report any room discrepancies.
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