Housekeeping Attendant
About this role
Housekeeping Attendant
1 Clean the rooms according to identified standards. 2 Sign when taking and handing back keys. 3 Start off by dusting the general area in the lobby. 4 Organise the floor trolleys and procure missing material. 5 Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). 6 Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator. Clean the rooms under assigned to him/her according to the identified standards. Fill in the room status, textile report and amenities report in the maid report. Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors. 10 Immediately report any room discrepancies.
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