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Front Desk / Guest Experience Officer
Peopleplusng
onsite
Abuja (FCT) Posted Aug 11, 2026
About this role
Front Desk / Guest Experience Officer
Job Description
- Thisis a premium wellness and lifestyle destination committed to creating exceptional experiences for every guest.
- We are looking for a warm, polished, highly organised, and commercially aware Front Desk & Guest Experience Officer to become an important part of ourguest journey.
Job Summary
- The Front Desk & Guest Experience Officer will be responsible for creating a seamless and exceptional experience for guests from the moment they make an enquiry or arrive,until after they leave.
- Beyond front desk administration, the role involves guest engagement, bookings, sales conversion, follow-up, service recommendations, guest retention, and support revenue generation.
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