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Enterprise Customer Success Manager - London

Synthesia
hybrid
London

About this role

About the Role Reporting to the Customer Success Team Lead, you are energetic, driven, and care deeply about the success of our customers. As an Enterprise Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users. You will educate clients on a totally new way to create video content, and work closely with sales to create a cohesive onboarding experience for new users. You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite. Ideal for an individual who wants to expand their career with a fast-growing software company. What You'll Do

  • Build relationships with clients and drive onboarding; educate on Synthesia's platform; collaborate with Sales for cohesive onboarding.

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