End User Computing Engineer
About this role
End User Computing Engineer
Job Details
Division Lesaka Technologies
Minimum experience Mid-Senior
Company primary industry Financial Services
Job functional area Information Technology
Job Description
Purpose of the Role
The EUC Engineer is the frontline of End User Computing service delivery at their assigned Lesaka Group office, providing hands-on deskside and remote support to employees for hardware, software, Microsoft 365 and connectivity issues. The role resolves the majority of day-to-day incidents and service requests within agreed SLAs, and escalates issues requiring deeper technical resolution to the Senior EUC Engineer.
Inherent Requirement: This role requires the manual handling of IT hardware (laptops, monitors, peripherals) as part of device deployment, office moves and desk-side support. Reasonable accommodation will be considered on request.
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