Customer Success Manager
About this role
About the Role Blue Bite Media is seeking a Customer Success Manager focused on programmatic advertising and revenue enablement to turn closed deals into successful paid media campaigns, renewals, and account expansion. The role sits at the intersection of customer success, technical account management, programmatic media, sales enablement, and post-sale revenue growth. You will work closely with Sales, Ad Ops, and clients to ensure campaigns are clearly scoped, measured correctly, and positioned for renewal or upsell. The right candidate should understand paid digital media, programmatic advertising, campaign measurement, and attribution well enough to support internal teams and client conversations. What You'll Do
- Improve client retention by supporting a stronger post-sale experience from paid media campaign kickoff through reporting, renewal, and expansion
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