Customer Success Manager, Corporate Risk
About this role
Job title: Customer Success Manager, Corporate Risk
About the Role We’re looking for a Customer Success Manager to support customers across Thomson Reuters Risk & Fraud suite. The role focuses on an enterprise and strategic portfolio, requiring engagement with executives, setting direction for the team, and driving outcomes through CSPs and EBRs. You will focus on adoption, value realization, and expansion in partnership with Sales and Professional Services.
What You'll Do
- Be a deep product expert on the Risk & Fraud suite and deliver all aspects of the customer success motion to assigned customers in conjunction with product expertise.
- Co-create customer success plans (CSPs), deliver executive business reviews (EBRs), demonstrate value, identify and mitigate risk while retaining and growing Thomson Reuters relationships.
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