Customer Service Representative, Casual
About this role
Job Posting Description
This is an onsite role #LI-Onsite
We are looking for a highly organized and customer-focused individual to join our team as a Customer Service Representative/Administrative Clerk. You will combine administrative skills with experience delivering outstanding customer service.
If you are customer-focused and have experience establishing procedures to ensure client satisfaction, then this is the role for you!
About the Role
- Provide professional support to customers by phone, email, and in-person interactions.
- Handle inquiries, resolve complaints, and ensure customer satisfaction.
- Process and manage customer order, invoices, returns, and refunds.
- Maintain accurate and up-to-date records in our systems.
- Assist with general office responsibilities, including filing, data entry, and reconciliations.
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