Customer Project Manager
About this role
Customer Project Manager
Job Description
The Customer Project Manager leads cross-functional project teams to deliver advanced technical solutions on schedule and within budget. This role bridges the gap between engineering, operations, business needs, and client expectations, overseeing all phases of the project lifecycle—initiation, planning, execution, monitoring, and closure. This role is expected to build strong relationships across functions and with customers, managing expectations and communicating clearly and professionally, even when sharing difficult updates.
Responsibilities
- Develop and maintain project plans, schedules, resource requirements, and budgets that align with customer and business objectives.
- Lead and coordinate cross-functional teams (engineering, IT, product, QA, manufacturing) to deliver project objectives in a matrixed environment.
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