Client Experience Agent
About this role
Job Title: Client
Experience
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Agent
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Location: Kano
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Employment type: Full-time
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Department: Client Experience
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Report to: Assistant Manager, Client Experience
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Mission Objective
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The client experience unit provides overall customer service/support services and serve as a central point of contact in delivering exceptional customer service in patient's care satisfaction critical to achieving organisation's mission through compassionate and efficient communication hub connecting patients and care providers with the care and resources they need ensuring every interaction leaves a positive impact.
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