Client Engagement Manager
About this role
Responsible for driving new business growth by selling managed IT solutions, including network management, cybersecurity, cloud services, help desk support, and disaster recovery. The role involves identifying and targeting new business opportunities, conducting market research, assessing client IT needs, presenting technology solutions, preparing proposals, conducting product demonstrations, and building strong client relationships to support retention and upselling.
The position also involves developing and executing sales strategies, collaborating with marketing and technical teams, supporting smooth client onboarding, contributing to the development of new products and services, maintaining accurate CRM records, and providing sales forecasts and pipeline updates.
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