Business Analyst/Help Desk Support
About this role
Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.
We're looking for a Business Analyst/Help Desk Support Specialist to join our team, helping federal programs run smoother by bridging the gap between users, product teams, and engineers.
What you'll be doing:
- Serve as the connector between product teams, engineers, and end users — triaging requests, resolving issues, and keeping everyone informed
- Handle incoming requests for help or information and respond clearly and quickly
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