Bilingual Customer Service Representative - Claims
About this role
Bilingual Customer Service Representative - Claims
About the role
We’re looking for a Bilingual Customer Service Representative to join our Claims Department in the Customer Service Centre!
As a Customer Service Representative your work will have a big impact on providing legendary customer service to both our external and internal clients in a call centre environment. People will count on you to provide information and quickly resolve their inquiries in a professional manner. We are looking for a highly motivated and organized individual with a ‘can do’ attitude to join our team!
What you’ll do here:
- Be a subject matter expert on our policies, products, services, and initiatives.
- Answer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making on-the-spot decisions to move requests forward.
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